Have questions about Rosecrance’ mental health services for teens and adolescents? Here are your answers!

What should I do if someone is in crisis or if there’s an emergency?

If someone is in danger of hurting themselves or someone else — or if there’s any type of health emergency — please call 911 immediately or go to the nearest emergency room.

Rosecrance staff is on-call and available all day, every day, year-round for urgent matters. For child, adolescent or teen services, please call our CARES crisis line at 1-800-345-9049.

How do I get connected to Rosecrance services?

For children/adolescents mental health services, please call (866) 330-8729 to schedule an appointment.

Which treatment services will my health insurance cover?

Rosecrance accepts most major insurance plans, as well as Medicaid and Medicare. Please check directly with your insurance plan administrator or insurance carrier to see if our services are covered by your plan.

What treatment services does Rosecrance provide?

Rosecrance’s continuum of care includes mental health and substance use treatment services for children, teens, young adults, adults, and families.

Our services include:

  • Services for individuals in the legal system
  • Jail-based services
  • School-based services
  • Services for children or adolescents in the juvenile justice system
  • Play therapy
  • Individual and family therapy
  • ADHD group therapy
  • Intensive outpatient group therapy for adolescents
  • Medication services

What types of mental health professionals are on the Rosecrance staff?

We employ more than 200 mental health professionals at our facilities, including;

  • Board-certified psychiatrists
  • Licensed clinical therapists
  • Nurses
  • Case workers

What does Rosecrance do to protect my privacy?

All Rosecrance facilities comply fully with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) as well as State of Illinois confidentiality laws.

Can Rosecrance adjust the cost of care in special circumstances?

Rosecrance offers a sliding fee scale for services not covered by insurance or other benefits.

Are there any disorders that Rosecrance does not treat?

We are unable to treat developmental disabilities, autism or Asperger’s syndrome if they are the primary diagnosis.

Have additional questions? Give us a call at (866) 330-8729.