Crisis Services
Crisis services are immediate, short-term support in communities for people who are experiencing a mental health or substance use crisis that can help people stay safe, stabilize their situation, and develop a plan for moving forward. Rosecrance offers a variety of crisis services, including intensive case management, crisis prevention drop-in center, and mobile crisis response team.
How crisis services work
Crisis services can be beneficial for youth and adults who are experiencing a wide range of challenges, including mental health crises, such as suicidal thoughts, panic attacks, and acute psychosis; substance use crises, such as overdoses and withdrawal symptoms; and everyday issues such as relationship challenges, financial challenges, job loss, and grief and loss.
Rosecrance provides crisis services in several ways:
- Pathways to Success—Provides access to an evidence-informed model of intensive care coordination and additional home- and community-based services for youth ages 20 and younger with complex behavioral health needs. Brings together providers from multiple aspects of an individual’s life to offer a holistic care approach.
- The Living Room—Offers a safe, quiet space where people experiencing emotional distress can find respite staffed by Certified Recovery Support Specialists who offer peer support. Designed as an alternative safe space for clients who might otherwise use emergency department services for mental health needs.
- Mobile Crisis Response—Rosecrance clinicians respond to calls through the CARES Line and the national 988 Suicide & Crisis Lifeline when there is immediate need for support with the goal of stabilizing children and adults in community settings or determining the appropriate referral.
- Crisis Co-Response Team (CCRT)—Teams that pair Rosecrance clinicians with police departments and law enforcement to provide crisis support and follow-up behavioral healthcare for individuals involved with 911 and emergency response calls.