Rosecrance expands services for veterans

veterans talking

Rosecrance has long prioritized care for military veterans, with a history of developing innovative resources for those who served. New partnerships have expanded that care further into communities, with a full continuum of care to meet an increasing demand for veterans’ services.

Now, as an approved provider through the Veterans Affairs Community Care Network (VA-CCN) and a member of the military’s Tricare health insurance network, Rosecrance is making a greater difference in the lives of current and former military members.

Access to the VA-CCN benefits individuals who find it challenging to locate specialized services such as mental health or substance use treatment. To reduce this barrier to care, the VA-CCN seeks out local providers such as Rosecrance to offer faster access to high-quality care.

“As a veteran, I know how returning to civilian life can be a tough adjustment for many people,” said Craig Riehle, LCSW, CADC, Rosecrance Admissions Director. “It is gratifying to see our commitment to those who serve evolve through key relationships to meet more needs.”

Rosecrance residential campuses in Illinois and Iowa provide therapeutic environments that are conducive to healing, and our physician-led team delivers outcomes-informed treatment for veterans designed with their unique needs in mind. Our deep experience serving veterans through the Rosecrance Florian Program has made us leaders in the field, incorporating critical elements such as occupational factors, trauma, and peer support into the treatment process.

Rosecrance’s Illinois locations recently received certification through the U.S. military’s Tricare health insurance to provide treatment for active-duty personnel and their families. As a result, active-duty service members and their family members may seek help at any Rosecrance site throughout the state. The certification process is underway to bring Rosecrance’s Iowa locations into the Tricare coverage.

These additions complement enhancements to existing services through two Certified Community Behavioral Health Clinic (CCBHC) grants in Rockford and Champaign in Illinois. Care navigators and veteran-focused outreach strengthened a transitional housing program in Rockford and added contact points for veterans in Champaign.

Rosecrance also values the impact of veterans who serve throughout the organization. While former military members and family of those who served are integral to the success of veteran-focused programming, veterans bring unique perspectives to the entire organization.

“Peer support from clinicians who have a good understanding of what our clients are going through makes a big difference for those we serve,” said Melissa Crowell, LCSW, Director of Mental Health Housing and Homeless Programs. “And wherever veterans or family members work within Rosecrance, their experiences provide insight and understanding that help us serve all our clients better.”