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EXPERIENCING ISSUES WITH

Conflict resolution skills?

Conflict is a normal part of relationships, both personal and professional. Conflict resolution skills describe the ability to identify and manage conflict in a healthy and productive way. When a person struggles with conflict resolution, they can experience challenges with communication, listening, problem-solving, and regulating their emotions.

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If you or someone you know is in danger of hurting themselves or someone else — or if there’s any type of health emergency — please call 911 or go to the nearest emergency department.

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How issues with conflict resolution skills might show up

Conflict resolution skills are important because they help a person navigate disagreements in a healthy and productive way, addressing problems before they escalate.

This leads to improved long-term, positive relationships in your personal life with friends and families and in professional settings like school or work.

If you are struggling to resolve conflict on your own, Rosecrance therapists can help with education and coping skills through individual therapy, group therapy, and other outpatient programs and services. A therapist will talk through conflicts and specific conflict resolution skills and help you develop strategies for addressing conflict in your personal or professional life.

Need immediate help?

If you or someone you know is in danger of hurting themselves or someone else — or if there’s any type of health emergency — please call 911 or go to the nearest emergency department.

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Frequently asked questions about conflict resolution skills

  • It is important to identify the difference between avoiding conflict and avoiding difficult conversations. If a conflict is minor or is reaching a standstill, it may be best to walk away. It is still important to learn how to navigate difficult conversations to avoid further hurt feelings or miscommunication. Some instances when avoiding conflict may be the right choice include situations that involve heightened emotions such as anger or stress.

  • Working through a conflict requires working toward resolution and compromise without blame and resentment and with clear communication. It may be necessary to step away or take a time out if emotions are especially high during the conversation.

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