Erica Gilmore, Rosecrance Unit Coordinator, MSED, CADC, LCPC

January 4, 2018

Erica Gilmore is the director of Rosecrance Mulberry Center, where she supervises the triage center, crisis residential program, and the co-responders team. These programs provide a continuum of mental healthcare to people in the community.

Prior to her role at the Mulberry Center, Erica was a unit coordinator for women’s services and Florian programs at Rosecrance. She managed day-to-day operations on both units, developed treatment programs and schedules, researched and implemented evidence-based practices to address the populations in those respective programs, and provided staff with clinical supervision. Erica has been with Rosecrance for six years.

“I believe we all get in this field because we want to help people,” she says. “There is nothing more rewarding than putting in a lot effort in and seeing the effects, seeing the potential in somebody who doesn’t necessarily see it in themselves and seeing their hope grow and develop and blossom inside them.”

Erica received her Bachelor’s degree from Augustana College and her Master’s degree in Clinical Mental Health Counseling at Western Illinois University. Prior to working at Rosecrance her professional background ranges from working as a unit tech for adolescents in the criminal justice system to an addiction counselor for the Center of Alcohol and Drug Services in the Quad Cities. Additionally, Erica spent time working with the Department of Child and Family Services and jail-based systems in Iowa.

She explains that her primary passion has always been helping people along the recovery journey.

“I get to live out my passion through connecting community organizations, training staff, and making sure we are using the best practices in all capacities of our clients’ treatment,” she says.