Flexibility, empathy the keys to a successful return to the workplace

For those who may have returned to the office after a period of time, there may be anxiety as staff re-establish once-familiar routines.

Stress has impacted employers and employees alike in many settings. Staff in “caring professions” such as education and healthcare may be feeling compassion fatigue from trying to balance caregiving responsibilities at work and at home. Schedules and workloads have also been impacted by the “Great Resignation.” Plus, leaders in any sector may be feeling worn out from the stress of being on alert 24-7 to make critical operations decisions.

“We want all employees to meet their goals, but as leaders, we have to take the human side of the past two years into account,” said Rosecrance Regional President Carlene Cardosi. “We also know that employees expect us to meet their needs in different ways, and we have to be prepared to provide flexibility and resources that may not have been available before.”

Rosecrance experts note that empathy and understanding will be vital for the transition back to the office. This includes more open communication between supervisors and staff about life, which means all team members will be encouraged to be honest about life.

In addition, organizations should look for ways employees can fit work into life. Rosecrance has found success in more flexible staff scheduling, as well as opportunities for job sharing or temporary transitions to part-time status or taking leave.

To learn more about how Rosecrance is helping workers with the return to work, tune into Series Four of the “On Your Radar” podcast.